To get a refund you must make your refund request within 60 days of purchasing the program. To request a refund through Clickbank:
Go to www.clickbank.com
Click on the Customer Support link in the top right of the screen.
It should take you to a page where there is an option to get a refund in the middle box on the page.
You will need your email and your order number.
If you have problems please contact us at support@digitalromanceinc.com
I requested a refund by e-mail on 09/19/16 and have not heard back from you guys or received my refund! I need my refund please!
Your refund has been processed. Please let us know if you need anything further.
Hi, I was wondering where is my refund. I have sent a number of emails but still no reply
I have requested a refund three time in 2 weeks. I am told it takes two days for a response. Please refund. I will report this company to the fraud department and let Clikbank know it should not represent Digital Romance. Buyer beware.
Thanks
Mary
I requested my refund by email as well, but there hasn't been a reply. It's been about 6 days and I haven't heard back. When will I receive a response and my money back?
Completly BS! They are just after your money! I didnt even get a reply from them where I could access the material....
I want my money back!
Never heard back about refund!!! Very annoyed
I’ve been charged monthly and have requested this be stopped several times. Im takin action against them if today’s request is not followed up immediately.
I can no longer view the products I bought. What happens now??? A complete refund for every cent I paid for the language of desire
the email said email digital romance to get your refund not clickbank. now it says. the material wasnt helpful at all. Its all common sense things. no reply on how to access refund. shocking!!!
I can't access the online community or have a field where I put in my homework. I have contacted the support centre but I haven't received a reply . Please reply. I am getting really annoyed
Wow this is sad that they’re taking everyone’s money.
Do not even bother trying to contact Digital Romance for a refund. Go straight to CLICKBANK and they will be much more responsive.
The refund policy statement is VERY misleading because you will probably NEVER get a response from support@digitalromanceinc.com.
I tried numerous times to reach Digital Romance as did Clickbank with no success. Funny how Digital Romance wasted no time in removing my access to the product though right after Clickband finally issued the refund. They sure were responsive to that!
I purchased the language of desire back in 2015. And as of January 2018 the company took down they site to login and I have sent over 50 support tickets and still NO RESPONSE FROM DIGITAL ROMANCE AND NO WAY TO CONTACT THE COMPANY THAT OFFERED THE PRODUCT. COMPANY IS A SCAM. I GOT SCREWED OUT OF $50. Reporting them to the BBB AND A FEW OTHER SITES SO MORE PEOPLE DONT GET RIPPED OFF BY THEM. BUYER BEWARE
IM SPREADING THIS COMPANY ON ALL SOCIAL MEDIA SITES ON HOW THEY ARE A FRAUD. I JUST DONT WANT ANYONE ELSE GETTING SCREWED OUT OF MONEY FOR A PRODUCT THAT DOESNT EXIST
I purchased the language of desire back in 2015. And as of January 2018 the company took down they site to login and I have sent over 50 support tickets and still NO RESPONSE FROM DIGITAL ROMANCE AND NO WAY TO CONTACT THE COMPANY THAT OFFERED THE PRODUCT. COMPANY IS A SCAM. I GOT SCREWED OUT OF $50. Reporting them to the BBB AND A FEW OTHER SITES SO MORE PEOPLE DONT GET RIPPED OFF BY THEM. BUYER BEWARE
Notme1213 1 day ago
IM SPREADING THIS COMPANY ON ALL SOCIAL MEDIA SITES ON HOW THEY ARE A FRAUD. I JUST DONT WANT ANYONE ELSE GETTING SCREWED OUT OF MONEY FOR A PRODUCT THAT DOESNT EXIST
I can no longer view the products I bought. What happens now??? A complete refund for every cent I paid for the language of desire
you want me to but more of your products when you haven't even answered me on one. and you keep deleting my requests. how convenient. never on chat and you don't answer the phone. Better business bureau and the commissioner's office will have a field day with your company. Click bank too.
still no response, gee i wonder maybe YouTube should also know that they are supporting a fraudulent company.
I have requested a refund several times. I get a reply it takes a couple days to reply- over 3 weeks and still waiting!
Me to it's bullshit, they keep deleting my request
I went on https://www.clickbank.com and tapped on support, then live chat with an agent Re refund. I immediately received an email indicating that a ticket was created. The agent assured me the refund would be processed so I'm hoping this is the answer.
I've been waiting for my refund for a little over a week now. Where is my refund?
I have emailed at least 4 times requesting a refund and have still not heard back
I’ve made two requests via email to cancel recurring subscriptions and never heard back. Terrible customer service. All I wanted was the recurring sub cancelled and the unauthorized payments refunded but at this point I want everything refunded. How do you just keep taking payments without permission
If you need to cancel and haven't heard back from Digital Romance Inc, contact Clickbank directly. Their customer service is much more helpful and will actually cancel it for you. I suggest mentioning your bad experiences with this company to them, as well.
CONTACT clickbank!!!!!!!!!
I requested a refund with in days from digital romance. I got a generic email saying someone will contact you within 2 business days. It has been almost a month. With no response from digital romance. I did the refund request the way they said.
I had contacted my bank than decided to contact click bank.
I contacted CLICKBANK today. I did the online chat. I was told there is NO record of my refund request. I even gave them the refund request number. During our chat they informed me that sent a request for a refund. I ask will I get my refund. I was told yes.
Within minutes I received an email stating I was requesting a refund.
Than a few minutes later I would be receiving a refund.
I’ll update on here if I do receive it.
Was anyone ever able to get their membership canceled so they didnt have the recurring chage every month with clickbank also?
Definitely contact clickbank.com! I requested a refund for all my purchases and immediately received emails for all requests and confirmation that they would be send within 5 business days and that all future transactions would be canceled. Today is Saturday 12/14. I should have my money back hopefully by friday. We shall see....
Definitely contact clickbank.com! I requested a refund for all my purchases and immediately received emails for all requests and confirmation that they would be send within 5 business days and that all future transactions would be canceled. Today is Saturday 12/14. I should have my money back hopefully by friday. We shall see....
36 Comments