To get a refund you must make your refund request within 60 days of purchasing the program. To request a refund through Clickbank:
Go to www.clickbank.com
Click on the Customer Support link in the top right of the screen.
It should take you to a page where there is an option to get a refund in the middle box on the page.
You will need your email and your order number.
If you have problems please contact us at firstname.lastname@example.org