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Is the 60 Day Money Back Guarantee Real?

Yes!  We stand by our guarantee.  As long as you request a refund within 60 days of purchase you will get your refund. 

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70 Comments

Date Votes
  • 2
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    Margarita Roy

    No on has got back to me in a week after requesting a refund for products purchased

     

     

    --You have been refunded! Please let us know if you need anything futher. 

  • 1
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    Donna Ramsey

    When will I get my refund back please

  • 1
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    Faiza Syed

    Id need to cancel my order. Please cancel this. And get my money back. Thanks

  • 0
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    Maggie

    Your ticket regarding a refund has been responded to.  Please let us know if you need anything further

  • 2
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    Rachel Cox

    I requested a refund by e-mail on 09/19/16 and have not heard back from you guys or received my refund! I need my refund please!

  • 0
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    Lisa Tower

    I'm in the same boat this company says 2 business days it has been over a week with sending emails and getting no response. Maybe I'll contact the better business bureau and see if they can help as I'm getting frustrated they say within 60 days and they are refusing to reply but quick to grab your $$$$$$

  • 0
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    Maggie

    Lisa,

    I have done a search for your emails but have found none in either our system nor Clickbank's system.  Please feel free to send me an email at maggie@digitalromanceinc.com and I will personally assist you. 

  • 0
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    Sean Calleja

    Maggie, I just sent an email straight to you in regards to a refund for the bonus material. It wouldn't let me say "no" to the additional material. Maybe it is an iPhone glitch?

  • 0
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    Merylin Garcia

    I'm in the same situation! I have sent multiple emails and have called twice requesting a refund. When will I receive my refund?

  • 0
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    Kevin David Saldaña Villafranco

    Hi please, I know you may be very busy but i'm been asking for the refund for than 2 weeks now, Will somebody ever answer to my messages?

  • 0
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    Karen Galleon

    Well where is my response???

     

  • 0
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    Clarapmedeiros0211

    I need you to credit my acct because I did not get nothing from you I was not able to even log en so I need to be credit ASP o k clara medeiros

  • 0
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    nazira.bebidova

    Hi sorry I couldn’t download my order book pls refund my money back thx Nazirajan

  • 0
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    Cassie Johnson

    I have sent several email regarding a refund and have received no response. I do not believe the money back guarantee is actually real.

  • 0
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    Bleu

    I’ve emailed twice and haven’t gotten a response for my refund

  • 0
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    Diane Sallade

    The refund is real, but don't waste your time trying to get a response from Digital Romance on this issue.  Go directly to CLICKBANK to request the refund.

    I'm not at all convinced that Digital Romance "stands behind" their guarantee, but you can get one from CLICKBANK using your order number from your order confirmation email from CLICKBANK or from your credit card statement.

  • 0
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    Maria Schut

    I have been trying for 2 months and still no reply or refunds it's so confusing and frustrating I will be going to the news and better business bureau also

  • 0
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    Lauren Krug

    Definitely not real. No one has returned my emails/ requests/ phone calls. CLICKBANK also refuses to help. I have already submitted a claim through the Better Business Bureau. 

  • 0
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    Sara Overton

    No you don't get one i emailed 4 times to the support email & no.response. i called no response. I finally figured out about this site. 

    Edit i contacted the other company& they said they will contact digital romance because i purchased this product march 8 2018 & it's pass the 60 day.  Which it wouldn't have been if digital romance contacted me back after i sent my first email over a month ago!! This is complete b.s.

     

    Edited by Sara Overton
  • 0
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    Gabriella V

    Hi, please immediately cancel my subscription to Total Devotion System purchased on the 4th of August 2018 and already asked to be cancelled several times. Thank you.

  • 0
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    Brett Hardern

    I thought I had cancelled theorder before it went though. I wad wrong and I was charged 37 and 97 I don't want these products so please refund my money and put it back on my card thank you

  • 0
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    Débora Corrêa

    It is the fourth time I am requesting a refund of the amount paid. Could you please definitely proceed? Thank you.

  • 0
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    musicalcomet

    I requested a refund in late November last year, just a few weeks after the purchase and nothing. Less than two weeks ago, I requested my refund once more and received an automated email informing me to wait a couple of days to have my info reviewed. I still haven't received my refund a month and a half after my initial request. I want my money back.

  • 0
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    Marie Grace Gonzales

    I've requested for refund already March 17, 2019. But no response from your team. Is the refund real?

  • 0
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    Zoe Fletcher

    I've tried to call you and I must have emailed about 10 times already. I was confused at how to login, and after not having my email regarding it not responded to I finally figured it out myself, and by the time I did that I had already found material that was more helpful for me in my situation, and I now have a coach. Please can I have a refund before the trial expires, I no longer find this content usable. I am upset with the lack of communication.

  • 0
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    Sally

    If you are having trouble getting through the support email, you are always welcome to go to the Clickbank website directly to receive your refund. www.clickbank.com

  • 0
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    Louise Hamill

    I am super distressed. This is just awful. I have emailed so many times and I have heard nothing back at all for weeks. What a terrible model - to take financial advantage of vulnerable women's emotions. 

    Please respond to my many requests for a refund. I would like all three payments refunded in full. #390526 #387109 #388914

  • 0
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    Katie Joseph

    I'm not a happy camper right now, I requested a refund for all 3 payments on 5/13 and have gotten nothing but generic emails that say someone will get back to me within 2 business days....yeah that was almost a month ago.

    Please respond to my multiple requests #388580 #395095. I want my money refunded...all 3 payments that's all I'm asking. Thank you.

  • 0
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    Kara Strineka

    I have been attempting to get my refund of $200+ , since the day I ordered all of the programs...... nope! Still have t received my refund! & it has been since May 5th, 19’.... I get the same exact auto email in return every single time that states blah blah blah 2 business days & thanks for my patience! I’ll tell ya my patience is GONE!!!!
    Somebody needs to be held accountable for such poor business practices! IF INDDED YOU ARE THAT BUSY......HIRE more HELP!!!

  • 0
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    foldingscreen

    I requested a refund on the 17th May and have not had a response or a refund.

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