Can I Get A Refund for the Upgrade? Yes! As long as you make your refund request within 60 days of purchase you can get a refund of just the upgrade material and keep the main program. Have more questions? Submit a request 2 Comments Date Votes 0 Shylee D Kaczmarek September 15, 2017 17:21 Made a request and no answer!!!!!! It's been over a week 0 Jc Travis April 10, 2019 05:57 I would like a refund Please sign in to leave a comment.